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完善气站客服工单详情展示

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This commit is contained in:
czl231
2026-08-22 10:48:36 +08:00
parent b85e879130
commit 79749685ee
9 changed files with 252 additions and 10 deletions
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39
backend/api/internal/logic/gas/ticket.go
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@@ -11,12 +11,45 @@ import (
)
func ticketQuery(gasID uint64) *gorm.DB {
return common.ActiveRecords(impl.DBService.Model(&models.CsTicket{})).
return ticketQueryWithDB(impl.DBService, gasID)
}
// ticketQueryWithDB 统一客服工单的数据范围查询，并允许只读 SQL 测试注入数据库连接。
func ticketQueryWithDB(databaseService *gorm.DB, gasID uint64) *gorm.DB {
return common.ActiveRecords(databaseService.Model(&models.CsTicket{})).
Joins("JOIN user_service_relation ON user_service_relation.user_account_id = cs_ticket.user_account_id AND user_service_relation.status <> ?",
common.StatusArchived).
Where("user_service_relation.gas_basic_id = ?", gasID)
}
// ticketDetailDisplay 为工单详情附加当前记录所引用关系的可读名称，不修改工单归属数据。
type ticketDetailDisplay struct {
models.CsTicket
UserAccountDisplayName string `gorm:"column:user_account_display_name" json:"user_account_display_name"`
DeliveryBasicDisplayName string `gorm:"column:delivery_basic_display_name" json:"delivery_basic_display_name"`
StaffAccountDisplayName string `gorm:"column:staff_account_display_name" json:"staff_account_display_name"`
GasBasicDisplayName string `gorm:"column:gas_basic_display_name" json:"gas_basic_display_name"`
}
// ticketDetailQuery 在当前气站可见范围内解析关系名称，已失效关系仍保留可信的历史名称。
func ticketDetailQuery(gasID uint64) *gorm.DB {
return ticketDetailQueryWithDB(impl.DBService, gasID)
}
// ticketDetailQueryWithDB 构造可测试的详情名称查询，不改变通用列表查询。
func ticketDetailQueryWithDB(databaseService *gorm.DB, gasID uint64) *gorm.DB {
return ticketQueryWithDB(databaseService, gasID).
Select(`cs_ticket.*,
COALESCE(NULLIF(ticket_user.name, ''), NULLIF(ticket_user.real_name, ''), NULLIF(ticket_user.username, ''), '用户记录已失效') AS user_account_display_name,
CASE WHEN cs_ticket.delivery_basic_id = 0 THEN '' ELSE COALESCE(NULLIF(ticket_delivery.name, ''), '配送点记录已失效') END AS delivery_basic_display_name,
CASE WHEN cs_ticket.staff_account_id = 0 THEN '' ELSE COALESCE(NULLIF(ticket_staff.name, ''), NULLIF(ticket_staff.username, ''), '工作人员记录已失效') END AS staff_account_display_name,
CASE WHEN cs_ticket.gas_basic_id = 0 THEN '' ELSE COALESCE(NULLIF(ticket_gas.name, ''), '气站记录已失效') END AS gas_basic_display_name`).
Joins("LEFT JOIN user_account AS ticket_user ON ticket_user.id = cs_ticket.user_account_id").
Joins("LEFT JOIN delivery_basic AS ticket_delivery ON ticket_delivery.id = cs_ticket.delivery_basic_id").
Joins("LEFT JOIN staff_account AS ticket_staff ON ticket_staff.id = cs_ticket.staff_account_id").
Joins("LEFT JOIN gas_basic AS ticket_gas ON ticket_gas.id = cs_ticket.gas_basic_id")
}
func ListTicket(ctx *gin.Context) {
station, ok := currentGas(ctx)
if !ok {
@@ -30,8 +63,8 @@ func GetTicket(ctx *gin.Context) {
if !ok {
return
}
var ticket models.CsTicket
respondScopedRecord(ctx, ticketQuery(station.ID).Where("cs_ticket.identity = ?", ctx.Param("identity")), &ticket)
var ticket ticketDetailDisplay
respondScopedRecord(ctx, ticketDetailQuery(station.ID).Where("cs_ticket.identity = ?", ctx.Param("identity")), &ticket)
}
type ticketRequest struct {