diff --git a/src/api/ops/alertPolicy.ts b/src/api/ops/alertPolicy.ts
index 048faa4..79b2b31 100644
--- a/src/api/ops/alertPolicy.ts
+++ b/src/api/ops/alertPolicy.ts
@@ -5,8 +5,8 @@ export const fetchPolicyList = (data: {
   page?: number, 
   page_size?: number,
   keyword?: string,
-  enabled?: string,
-  priority?: number[],
+  enabled?: boolean,
+  priority?: number,
   created_at_start?: string,
   created_at_end?: string,
   order_by?: string,
@@ -107,3 +107,8 @@ export const fetchSeverityList = (data: {
   page_size?: number;
   enabled?: string;
 }) => request.get("/Alert/v1/severity/list", { params: data });
+
+/** 获取工单模板下拉选项 */
+export const fetchFeedbackTemplateOptions = (data?: {
+  status?: 'active' | 'inactive'
+}) => request.get('/Feedback/v1/templates/options', { params: data || {} });
diff --git a/src/views/ops/pages/alert/level/components/LevelDetailDialog.vue b/src/views/ops/pages/alert/level/components/LevelDetailDialog.vue
index 5cb8f3b..771724c 100644
--- a/src/views/ops/pages/alert/level/components/LevelDetailDialog.vue
+++ b/src/views/ops/pages/alert/level/components/LevelDetailDialog.vue
@@ -8,56 +8,53 @@
     :footer="false"
   >
     <a-spin :loading="loading" style="width: 100%">
-      <a-descriptions :column="2" bordered v-if="levelDetail">
-        <a-descriptions-item label="级别名称" :span="2">
-          {{ levelDetail.name }}
-        </a-descriptions-item>
-        <a-descriptions-item label="级别代码">
-          {{ levelDetail.code }}
-        </a-descriptions-item>
-        <a-descriptions-item label="优先级">
-          {{ levelDetail.priority }}
-        </a-descriptions-item>
-        <a-descriptions-item label="颜色">
-          <div style="display: flex; align-items: center; gap: 8px;">
-            <div
-              :style="{
-                width: '24px',
-                height: '24px',
-                backgroundColor: levelDetail.color,
-                border: '1px solid var(--color-border-2)',
-                borderRadius: '4px'
-              }"
-            ></div>
-            <span>{{ levelDetail.color }}</span>
-          </div>
-        </a-descriptions-item>
-        <a-descriptions-item label="图标">
-          {{ levelDetail.icon || '-' }}
-        </a-descriptions-item>
-        <a-descriptions-item label="状态" :span="2">
-          <a-tag :color="levelDetail.enabled ? 'green' : 'red'">
-            {{ levelDetail.enabled ? '启用' : '禁用' }}
-          </a-tag>
-        </a-descriptions-item>
-        <a-descriptions-item label="系统级别" :span="2">
-          <a-tag :color="levelDetail.is_default ? 'blue' : 'gray'">
-            {{ levelDetail.is_default ? '是' : '否' }}
-          </a-tag>
-          <span v-if="levelDetail.is_default" style="color: var(--color-text-3); font-size: 12px; margin-left: 8px;">
-            （系统预置的默认级别）
-          </span>
-        </a-descriptions-item>
-        <a-descriptions-item label="描述" :span="2">
-          {{ levelDetail.description || '-' }}
-        </a-descriptions-item>
-        <a-descriptions-item label="创建时间">
-          {{ formatDate(levelDetail.created_at) }}
-        </a-descriptions-item>
-        <a-descriptions-item label="更新时间">
-          {{ formatDate(levelDetail.updated_at) }}
-        </a-descriptions-item>
-      </a-descriptions>
+      <template v-if="levelDetail">
+        <a-space direction="vertical" :size="12" fill>
+          <a-card :bordered="false" class="detail-header-card">
+            <div class="detail-header">
+              <div>
+                <div class="detail-title">{{ levelDetail.name || '-' }}</div>
+                <div class="detail-subtitle">代码：{{ levelDetail.code || '-' }}</div>
+              </div>
+              <a-space>
+                <a-tag :color="levelDetail.enabled ? 'green' : 'red'">
+                  {{ levelDetail.enabled ? '启用' : '禁用' }}
+                </a-tag>
+                <a-tag :color="levelDetail.is_default ? 'blue' : 'gray'">
+                  {{ levelDetail.is_default ? '系统默认' : '自定义' }}
+                </a-tag>
+              </a-space>
+            </div>
+          </a-card>
+
+          <a-descriptions :column="2" bordered>
+            <a-descriptions-item label="优先级">
+              {{ levelDetail.priority }}
+            </a-descriptions-item>
+            <a-descriptions-item label="图标">
+              {{ levelDetail.icon || '-' }}
+            </a-descriptions-item>
+            <a-descriptions-item label="颜色" :span="2">
+              <div class="color-display">
+                <div class="color-block" :style="{ backgroundColor: levelDetail.color }"></div>
+                <span>{{ levelDetail.color || '-' }}</span>
+              </div>
+            </a-descriptions-item>
+            <a-descriptions-item label="描述" :span="2">
+              {{ levelDetail.description || '-' }}
+            </a-descriptions-item>
+          </a-descriptions>
+
+          <a-descriptions :column="2" bordered>
+            <a-descriptions-item label="创建时间">
+              {{ formatDate(levelDetail.created_at) }}
+            </a-descriptions-item>
+            <a-descriptions-item label="更新时间">
+              {{ formatDate(levelDetail.updated_at) }}
+            </a-descriptions-item>
+          </a-descriptions>
+        </a-space>
+      </template>
     </a-spin>
   </a-modal>
 </template>
@@ -143,5 +140,39 @@ export default {
 </script>
 
 <style scoped lang="less">
-// 样式可以根据需要添加
+.detail-header-card {
+  background: var(--color-fill-1);
+}
+
+.detail-header {
+  display: flex;
+  align-items: center;
+  justify-content: space-between;
+  gap: 12px;
+}
+
+.detail-title {
+  font-size: 18px;
+  font-weight: 600;
+  color: var(--color-text-1);
+}
+
+.detail-subtitle {
+  margin-top: 4px;
+  color: var(--color-text-3);
+  font-size: 12px;
+}
+
+.color-display {
+  display: flex;
+  align-items: center;
+  gap: 8px;
+}
+
+.color-block {
+  width: 24px;
+  height: 24px;
+  border: 1px solid var(--color-border-2);
+  border-radius: 4px;
+}
 </style>
diff --git a/src/views/ops/pages/alert/level/components/LevelFormDialog.vue b/src/views/ops/pages/alert/level/components/LevelFormDialog.vue
index 5ab446d..db139e7 100644
--- a/src/views/ops/pages/alert/level/components/LevelFormDialog.vue
+++ b/src/views/ops/pages/alert/level/components/LevelFormDialog.vue
@@ -8,90 +8,67 @@
     @update:visible="handleVisibleChange"
     :confirm-loading="submitting"
   >
-    <a-form :model="form" layout="vertical" ref="formRef">
-      <a-form-item
-        label="级别名称"
-        field="name"
-        :rules="[{ required: true, message: '请输入级别名称' }]"
-      >
-        <a-input
-          v-model="form.name"
-          placeholder="请输入级别名称，如：紧急、严重、警告、提示"
-          :max-length="50"
-        />
+    <a-form :model="form" layout="vertical" ref="formRef" class="level-form">
+      <a-alert type="info" show-icon :style="{ marginBottom: '16px' }">
+        建议统一使用语义化代码（如 critical、warning、info），便于规则与派单配置复用。
+      </a-alert>
+
+      <a-divider orientation="left">基础信息</a-divider>
+      <a-row :gutter="16">
+        <a-col :span="12">
+          <a-form-item label="级别名称" field="name" :rules="[{ required: true, message: '请输入级别名称' }]">
+            <a-input v-model="form.name" placeholder="如：紧急、严重、警告、提示" :max-length="50" allow-clear />
+          </a-form-item>
+        </a-col>
+        <a-col :span="12">
+          <a-form-item
+            label="级别代码（英文）"
+            field="code"
+            :rules="[{ required: true, message: '请输入级别代码' }, { validator: validateCode }]"
+          >
+            <a-input
+              v-model="form.code"
+              placeholder="如：critical、warning、info"
+              :max-length="50"
+              :disabled="isEdit && level?.is_default"
+              allow-clear
+            />
+            <template v-if="isEdit && level?.is_default">
+              <div class="field-tips">默认级别的代码不可修改</div>
+            </template>
+          </a-form-item>
+        </a-col>
+      </a-row>
+
+      <a-divider orientation="left">显示配置</a-divider>
+      <a-row :gutter="16">
+        <a-col :span="12">
+          <a-form-item label="颜色" field="color" :rules="[{ required: true, message: '请选择颜色' }]">
+            <div class="color-row">
+              <input type="color" v-model="form.color" class="color-picker" />
+              <a-input v-model="form.color" placeholder="如：#FF5722" allow-clear />
+            </div>
+          </a-form-item>
+        </a-col>
+        <a-col :span="12">
+          <a-form-item label="图标" field="icon">
+            <a-input v-model="form.icon" placeholder="可选，输入图标名称或类名" :max-length="100" allow-clear />
+          </a-form-item>
+        </a-col>
+      </a-row>
+
+      <a-form-item label="是否启用" field="enabled">
+        <a-space>
+          <a-switch v-model="form.enabled">
+            <template #checked>启用</template>
+            <template #unchecked>禁用</template>
+          </a-switch>
+          <span class="field-tips">禁用后不会参与告警展示与匹配</span>
+        </a-space>
       </a-form-item>
 
-      <a-form-item
-        label="级别代码（英文）"
-        field="code"
-        :rules="[
-          { required: true, message: '请输入级别代码' },
-          { validator: validateCode }
-        ]"
-      >
-        <a-input
-          v-model="form.code"
-          placeholder="请输入级别代码，如：critical、warning、info"
-          :max-length="50"
-          :disabled="isEdit && level?.is_default"
-        />
-        <template v-if="isEdit && level?.is_default">
-          <div style="color: var(--color-text-3); font-size: 12px; margin-top: 4px;">
-            默认级别的代码不可修改
-          </div>
-        </template>
-      </a-form-item>
-
-      <a-form-item
-        label="颜色"
-        field="color"
-        :rules="[{ required: true, message: '请选择颜色' }]"
-      >
-        <div style="display: flex; align-items: center; gap: 12px;">
-          <input
-            type="color"
-            v-model="form.color"
-            style="width: 60px; height: 32px; cursor: pointer; border: 1px solid var(--color-border-2); border-radius: 4px;"
-          />
-          <a-input
-            v-model="form.color"
-            placeholder="请输入颜色值，如：#FF5722"
-            style="flex: 1;"
-          />
-        </div>
-      </a-form-item>
-
-      <a-form-item
-        label="图标"
-        field="icon"
-      >
-        <a-input
-          v-model="form.icon"
-          placeholder="请输入图标名称或图标类名"
-          :max-length="100"
-        />
-      </a-form-item>
-
-      <a-form-item
-        label="是否启用"
-        field="enabled"
-      >
-        <a-switch v-model="form.enabled">
-          <template #checked>启用</template>
-          <template #unchecked>禁用</template>
-        </a-switch>
-      </a-form-item>
-
-      <a-form-item
-        label="描述"
-        field="description"
-      >
-        <a-textarea
-          v-model="form.description"
-          placeholder="请输入级别描述"
-          :auto-size="{ minRows: 4, maxRows: 8 }"
-          :max-length="500"
-        />
+      <a-form-item label="描述" field="description">
+        <a-textarea v-model="form.description" placeholder="补充该级别的使用场景或说明（可选）" :auto-size="{ minRows: 3, maxRows: 6 }" :max-length="500" />
       </a-form-item>
     </a-form>
   </a-modal>
@@ -245,4 +222,27 @@ export default {
 </script>
 
 <style scoped lang="less">
+.level-form {
+  .field-tips {
+    color: var(--color-text-3);
+    font-size: 12px;
+    margin-top: 4px;
+  }
+
+  .color-row {
+    display: flex;
+    align-items: center;
+    gap: 12px;
+  }
+
+  .color-picker {
+    width: 60px;
+    height: 32px;
+    cursor: pointer;
+    border: 1px solid var(--color-border-2);
+    border-radius: 4px;
+    background: transparent;
+    padding: 0;
+  }
+}
 </style>
diff --git a/src/views/ops/pages/alert/setting/components/PolicyCreateDialog.vue b/src/views/ops/pages/alert/setting/components/PolicyCreateDialog.vue
new file mode 100644
index 0000000..d77feec
--- /dev/null
+++ b/src/views/ops/pages/alert/setting/components/PolicyCreateDialog.vue
@@ -0,0 +1,377 @@
+<template>
+  <a-modal
+    :visible="visible"
+    title="新建告警策略"
+    width="800px"
+    :mask-closable="false"
+    :body-style="{ overflowX: 'hidden' }"
+    @cancel="handleCancel"
+    @before-ok="handleSubmit"
+    @update:visible="handleVisibleChange"
+  >
+    <a-form
+      ref="formRef"
+      :model="formData"
+      :rules="formRules"
+      layout="vertical"
+      :style="{ marginBottom: '40px' }"
+    >
+      <a-divider orientation="left">基础信息</a-divider>
+
+      <a-row :gutter="16">
+        <a-col :span="12">
+          <a-form-item field="name" label="策略名称" required>
+            <a-input v-model="formData.name" placeholder="请输入策略名称" allow-clear />
+          </a-form-item>
+        </a-col>
+        <a-col :span="12">
+          <a-form-item field="priority" label="优先级">
+            <a-select v-model="formData.priority" placeholder="请选择优先级" allow-clear>
+              <a-option :value="1">1 (最高)</a-option>
+              <a-option :value="2">2</a-option>
+              <a-option :value="3">3</a-option>
+              <a-option :value="4">4</a-option>
+              <a-option :value="5">5 (最低)</a-option>
+            </a-select>
+          </a-form-item>
+        </a-col>
+      </a-row>
+
+      <a-form-item field="description" label="策略描述">
+        <a-textarea v-model="formData.description" placeholder="请输入策略描述" :auto-size="{ minRows: 2, maxRows: 4 }" allow-clear />
+      </a-form-item>
+
+      <a-form-item field="enabled" label="启用状态">
+        <a-switch v-model="formData.enabled" :checked-value="true" :unchecked-value="false">
+          <template #checked> 启用 </template>
+          <template #unchecked> 禁用 </template>
+        </a-switch>
+      </a-form-item>
+
+      <a-divider orientation="left">模板与拓展配置</a-divider>
+
+      <a-form-item field="template_id" label="关联模板">
+        <a-select
+          v-model="formData.template_id"
+          placeholder="请选择告警模板（可选）"
+          allow-search
+          allow-clear
+          :loading="templateLoading"
+        >
+          <a-option v-for="template in templateOptions" :key="template.id" :value="template.id">
+            {{ template.name }}
+          </a-option>
+        </a-select>
+      </a-form-item>
+
+      <a-form-item field="labels" label="拓展配置">
+        <a-textarea
+          v-model="formData.labels"
+          placeholder='请输入拓展配置，JSON格式，例如：{"env":"prod","team":"ops"}'
+          :auto-size="{ minRows: 2, maxRows: 4 }"
+          allow-clear
+        />
+        <template #extra> 请输入有效的 JSON 格式配置 </template>
+      </a-form-item>
+
+      <a-divider orientation="left">自动建单与派单</a-divider>
+
+      <a-form-item field="auto_create_ticket" label="触发时自动建单">
+        <a-switch v-model="formData.auto_create_ticket" :checked-value="true" :unchecked-value="false">
+          <template #checked> 开启 </template>
+          <template #unchecked> 关闭 </template>
+        </a-switch>
+      </a-form-item>
+
+      <a-form-item field="feedback_template_id" label="工单模板">
+        <a-select
+          v-model="formData.feedback_template_id"
+          placeholder="请选择工单模板（可选）"
+          allow-search
+          allow-clear
+          :loading="feedbackTemplateLoading"
+          :disabled="!formData.auto_create_ticket"
+        >
+          <a-option :value="0">不使用特定模板</a-option>
+          <a-option v-for="item in feedbackTemplateOptions" :key="item.id" :value="item.id">
+            {{ item.template_name }} ({{ item.template_code }})
+          </a-option>
+        </a-select>
+        <template #extra>
+          {{ formData.auto_create_ticket ? '建议默认选择可用模板，未选择时将按 0 处理' : '请先开启自动建单后再选择工单模板' }}
+        </template>
+      </a-form-item>
+
+      <a-form-item label="派单规则">
+        <a-table :data="dispatchRuleData" :pagination="false" :bordered="true" size="medium" class="dispatch-table">
+          <template #columns>
+            <a-table-column title="告警级别" data-index="severity">
+              <template #cell="{ record }">
+                <a-tag :color="record.color">
+                  {{ record.name }}
+                </a-tag>
+              </template>
+            </a-table-column>
+            <a-table-column title="处理人" data-index="assignee_id">
+              <template #cell="{ record }">
+                <a-select
+                  v-model="record.assignee_id"
+                  placeholder="请选择处理人"
+                  allow-search
+                  allow-clear
+                  :loading="userLoading"
+                  :style="{ width: '100%' }"
+                >
+                  <a-option v-for="user in userOptions" :key="user.id" :value="user.id">
+                    {{ user.name || user.username }} ({{ user.username }})
+                  </a-option>
+                </a-select>
+              </template>
+            </a-table-column>
+          </template>
+        </a-table>
+      </a-form-item>
+
+      <a-form-item label="默认处理人">
+        <a-select v-model="defaultAssigneeId" placeholder="请选择默认处理人" allow-search allow-clear :loading="userLoading">
+          <a-option v-for="user in userOptions" :key="user.id" :value="user.id">
+            {{ user.name || user.username }} ({{ user.username }})
+          </a-option>
+        </a-select>
+      </a-form-item>
+    </a-form>
+
+    <template #footer>
+      <a-button @click="handleCancel">取消</a-button>
+      <a-button type="primary" :loading="submitLoading" @click="handleSubmit"> 保存 </a-button>
+    </template>
+  </a-modal>
+</template>
+
+<script lang="ts" setup>
+import { ref, reactive, watch } from 'vue'
+import { Message } from '@arco-design/web-vue'
+import type { FormInstance } from '@arco-design/web-vue'
+import { createPolicy, fetchTemplateList, fetchSeverityList, fetchFeedbackTemplateOptions } from '@/api/ops/alertPolicy'
+
+interface Props {
+  visible: boolean
+}
+
+defineProps<Props>()
+const emit = defineEmits(['update:visible', 'success'])
+
+const formRef = ref<FormInstance>()
+const submitLoading = ref(false)
+const templateLoading = ref(false)
+const feedbackTemplateLoading = ref(false)
+const userLoading = ref(false)
+
+const formData = reactive({
+  name: '',
+  description: '',
+  enabled: true,
+  priority: 3,
+  labels: '',
+  template_id: undefined as number | undefined,
+  auto_create_ticket: false,
+  feedback_template_id: undefined as number | undefined,
+  dispatch_rule: '',
+})
+
+const formRules = {
+  name: [{ required: true, message: '请输入策略名称' }],
+  labels: [
+    {
+      validator: (value: string, callback: any) => {
+        if (!value) {
+          callback()
+          return
+        }
+        try {
+          JSON.parse(value)
+          callback()
+        } catch (error) {
+          callback('拓展配置格式错误，请输入有效的 JSON 格式')
+        }
+      },
+    },
+  ],
+}
+
+const templateOptions = ref<any[]>([])
+const feedbackTemplateOptions = ref<any[]>([])
+const userOptions = ref<any[]>([
+  { id: 1, name: '张三', username: 'zhangsan' },
+  { id: 2, name: '李四', username: 'lisi' },
+  { id: 3, name: '王五', username: 'wangwu' },
+])
+const severityList = ref<any[]>([
+  { code: 'critical', name: '严重', color: 'red' },
+  { code: 'major', name: '重要', color: 'orange' },
+  { code: 'warning', name: '警告', color: 'yellow' },
+  { code: 'info', name: '信息', color: 'blue' },
+  { code: 'minor', name: '次要', color: 'gray' },
+])
+const dispatchRuleData = ref<any[]>([])
+const defaultAssigneeId = ref<number | undefined>(undefined)
+
+const loadTemplateOptions = async () => {
+  templateLoading.value = true
+  try {
+    const res = await fetchTemplateList({ page: 1, page_size: 1000 })
+    if (res.code === 0 && res.details?.data) {
+      templateOptions.value = res.details.data
+    }
+  } catch (error) {
+    console.error('获取模板列表失败:', error)
+  } finally {
+    templateLoading.value = false
+  }
+}
+
+const loadSeverityList = async () => {
+  try {
+    const res = await fetchSeverityList({ page: 1, page_size: 100 })
+    if (res.code === 0 && res.details?.data) {
+      severityList.value = res.details.data
+      initDispatchRuleData()
+    }
+  } catch (error) {
+    console.error('获取告警级别失败:', error)
+  }
+}
+
+const loadFeedbackTemplateOptions = async () => {
+  feedbackTemplateLoading.value = true
+  try {
+    const res = await fetchFeedbackTemplateOptions({ status: 'active' })
+    const rawOptions = Array.isArray(res?.data)
+      ? res.data
+      : Array.isArray(res?.details?.data)
+        ? res.details.data
+        : Array.isArray(res?.details)
+          ? res.details
+          : []
+
+    feedbackTemplateOptions.value = rawOptions.map((item: any) => ({
+      id: Number(item.id),
+      template_name: item.template_name || item.name || `模板-${item.id}`,
+      template_code: item.template_code || item.code || '',
+      status: item.status,
+    }))
+  } catch (error) {
+    console.error('获取工单模板下拉选项失败:', error)
+  } finally {
+    feedbackTemplateLoading.value = false
+  }
+}
+
+const initDispatchRuleData = () => {
+  dispatchRuleData.value = severityList.value.map((severity) => ({
+    severity_code: severity.code,
+    name: severity.name,
+    color: severity.color,
+    assignee_id: undefined,
+  }))
+}
+
+const generateDispatchRule = (): string => {
+  const by_severity: Record<string, number> = {}
+  dispatchRuleData.value.forEach((item) => {
+    if (item.assignee_id !== undefined) {
+      by_severity[item.severity_code] = item.assignee_id
+    }
+  })
+
+  const rule: Record<string, any> = {}
+  if (Object.keys(by_severity).length > 0) {
+    rule.by_severity = by_severity
+  }
+  if (defaultAssigneeId.value !== undefined) {
+    rule.default_assignee_id = defaultAssigneeId.value
+  }
+
+  return Object.keys(rule).length > 0 ? JSON.stringify(rule) : ''
+}
+
+const resetForm = () => {
+  formData.name = ''
+  formData.description = ''
+  formData.enabled = true
+  formData.priority = 3
+  formData.labels = ''
+  formData.template_id = undefined
+  formData.auto_create_ticket = false
+  formData.feedback_template_id = undefined
+  formData.dispatch_rule = ''
+  defaultAssigneeId.value = undefined
+  initDispatchRuleData()
+}
+
+const handleVisibleChange = (visible: boolean) => {
+  emit('update:visible', visible)
+}
+
+const handleCancel = () => {
+  emit('update:visible', false)
+  resetForm()
+}
+
+const handleSubmit = async () => {
+  const valid = await formRef.value?.validate()
+  if (!valid) return
+
+  submitLoading.value = true
+  try {
+    formData.dispatch_rule = generateDispatchRule()
+    const data = {
+      name: formData.name,
+      description: formData.description || undefined,
+      enabled: !!formData.enabled,
+      priority: formData.priority ?? undefined,
+      labels: formData.labels || undefined,
+      template_id: formData.template_id ?? undefined,
+      auto_create_ticket: !!formData.auto_create_ticket,
+      feedback_template_id: formData.feedback_template_id ?? 0,
+      dispatch_rule: formData.dispatch_rule || undefined,
+    }
+
+    await createPolicy(data)
+    Message.success('策略创建成功')
+    emit('success')
+    handleCancel()
+  } catch (error: any) {
+    console.error('创建策略失败:', error)
+    Message.error(error.message || '创建策略失败')
+  } finally {
+    submitLoading.value = false
+  }
+}
+
+watch(
+  () => formData.auto_create_ticket,
+  (enabled) => {
+    if (!enabled) {
+      formData.feedback_template_id = undefined
+    }
+  }
+)
+
+loadTemplateOptions()
+loadSeverityList()
+loadFeedbackTemplateOptions()
+initDispatchRuleData()
+</script>
+
+<script lang="ts">
+export default {
+  name: 'PolicyCreateDialog',
+}
+</script>
+
+<style scoped lang="less">
+.dispatch-table {
+  width: 100%;
+}
+</style>
diff --git a/src/views/ops/pages/alert/setting/components/PolicyFormDialog.vue b/src/views/ops/pages/alert/setting/components/PolicyFormDialog.vue
index 025b37c..6277285 100644
--- a/src/views/ops/pages/alert/setting/components/PolicyFormDialog.vue
+++ b/src/views/ops/pages/alert/setting/components/PolicyFormDialog.vue
@@ -1,9 +1,10 @@
 <template>
   <a-modal
     :visible="visible"
-    :title="isEdit ? `编辑告警策略 - ${policyName}` : '新建告警策略'"
+    :title="`编辑告警策略 - ${policyName}`"
     width="800px"
     :mask-closable="false"
+    :body-style="{ overflowX: 'hidden' }"
     @cancel="handleCancel"
     @before-ok="handleSubmit"
     @update:visible="handleVisibleChange"
@@ -69,8 +70,8 @@
         </a-switch>
       </a-form-item>
       
-      <!-- 模板与标签 -->
-      <a-divider orientation="left">模板与标签</a-divider>
+      <!-- 模板与拓展配置 -->
+      <a-divider orientation="left">模板与拓展配置</a-divider>
       
       <a-form-item field="template_id" label="关联模板">
         <a-select
@@ -90,15 +91,15 @@
         </a-select>
       </a-form-item>
       
-      <a-form-item field="labels" label="标签">
+      <a-form-item field="labels" label="拓展配置">
         <a-textarea
           v-model="formData.labels"
-          placeholder='请输入标签，JSON格式，例如：{"env":"prod","team":"ops"}'
+          placeholder='请输入拓展配置，JSON格式，例如：{"env":"prod","team":"ops"}'
           :auto-size="{ minRows: 2, maxRows: 4 }"
           allow-clear
         />
         <template #extra>
-          请输入有效的 JSON 格式键值对
+          请输入有效的 JSON 格式配置
         </template>
       </a-form-item>
       
@@ -120,16 +121,26 @@
         </a-switch>
       </a-form-item>
       
-      <a-form-item field="feedback_template_id" label="工单模板 ID">
-        <a-input-number
+      <a-form-item field="feedback_template_id" label="工单模板">
+        <a-select
           v-model="formData.feedback_template_id"
-          placeholder="请输入工单模板 ID"
-          :min="0"
+          placeholder="请选择工单模板（可选）"
+          allow-search
           allow-clear
-          :style="{ width: '100%' }"
-        />
+          :loading="feedbackTemplateLoading"
+          :disabled="!formData.auto_create_ticket"
+        >
+          <a-option :value="0">不使用特定模板</a-option>
+          <a-option
+            v-for="item in feedbackTemplateOptions"
+            :key="item.id"
+            :value="item.id"
+          >
+            {{ item.template_name }} ({{ item.template_code }})
+          </a-option>
+        </a-select>
         <template #extra>
-          0 表示不使用特定模板
+          {{ formData.auto_create_ticket ? '建议默认选择可用模板，未选择时将按 0 处理' : '请先开启自动建单后再选择工单模板' }}
         </template>
       </a-form-item>
       
@@ -139,16 +150,17 @@
           :pagination="false"
           :bordered="true"
           size="medium"
+          class="dispatch-table"
         >
           <template #columns>
-            <a-table-column title="告警级别" data-index="severity" :width="150">
+            <a-table-column title="告警级别" data-index="severity">
               <template #cell="{ record }">
                 <a-tag :color="record.color">
                   {{ record.name }}
                 </a-tag>
               </template>
             </a-table-column>
-            <a-table-column title="处理人" data-index="assignee_id" :width="350">
+            <a-table-column title="处理人" data-index="assignee_id">
               <template #cell="{ record }">
                 <a-select
                   v-model="record.assignee_id"
@@ -170,28 +182,24 @@
             </a-table-column>
           </template>
         </a-table>
-        
-        <div :style="{ marginTop: '16px' }">
-          <a-space>
-            <span :style="{ fontWeight: 'bold' }">默认处理人：</span>
-            <a-select
-              v-model="defaultAssigneeId"
-              placeholder="请选择默认处理人"
-              allow-search
-              allow-clear
-              :loading="userLoading"
-              :style="{ width: '300px' }"
-            >
-              <a-option
-                v-for="user in userOptions"
-                :key="user.id"
-                :value="user.id"
-              >
-                {{ user.name || user.username }} ({{ user.username }})
-              </a-option>
-            </a-select>
-          </a-space>
-        </div>
+      </a-form-item>
+
+      <a-form-item label="默认处理人">
+        <a-select
+          v-model="defaultAssigneeId"
+          placeholder="请选择默认处理人"
+          allow-search
+          allow-clear
+          :loading="userLoading"
+        >
+          <a-option
+            v-for="user in userOptions"
+            :key="user.id"
+            :value="user.id"
+          >
+            {{ user.name || user.username }} ({{ user.username }})
+          </a-option>
+        </a-select>
       </a-form-item>
     </a-form>
     
@@ -205,15 +213,15 @@
 </template>
 
 <script lang="ts" setup>
-import { ref, reactive, computed, watch } from 'vue'
+import { ref, reactive, watch } from 'vue'
 import { Message } from '@arco-design/web-vue'
 import type { FormInstance } from '@arco-design/web-vue'
 import {
   fetchPolicyDetail,
-  createPolicy,
   updatePolicy,
   fetchTemplateList,
   fetchSeverityList,
+  fetchFeedbackTemplateOptions,
 } from '@/api/ops/alertPolicy'
 
 // Props
@@ -231,10 +239,9 @@ const formRef = ref<FormInstance>()
 // 加载状态
 const submitLoading = ref(false)
 const templateLoading = ref(false)
+const feedbackTemplateLoading = ref(false)
 const userLoading = ref(false)
 
-// 是否为编辑模式
-const isEdit = computed(() => !!props.policyId)
 const policyName = ref('')
 
 // 表单数据
@@ -246,7 +253,7 @@ const formData = reactive({
   labels: '',
   template_id: undefined,
   auto_create_ticket: false,
-  feedback_template_id: 0,
+  feedback_template_id: undefined as number | undefined,
   dispatch_rule: '',
 })
 
@@ -264,7 +271,7 @@ const formRules = {
           JSON.parse(value)
           callback()
         } catch (error) {
-          callback('标签格式错误，请输入有效的 JSON 格式')
+          callback('拓展配置格式错误，请输入有效的 JSON 格式')
         }
       },
     },
@@ -273,6 +280,7 @@ const formRules = {
 
 // 模板选项
 const templateOptions = ref<any[]>([])
+const feedbackTemplateOptions = ref<any[]>([])
 
 // 用户选项（模拟数据，实际应从用户服务获取）
 const userOptions = ref<any[]>([
@@ -321,6 +329,31 @@ const loadSeverityList = async () => {
   }
 }
 
+const loadFeedbackTemplateOptions = async () => {
+  feedbackTemplateLoading.value = true
+  try {
+    const res = await fetchFeedbackTemplateOptions({ status: 'active' })
+    const rawOptions = Array.isArray(res?.data)
+      ? res.data
+      : Array.isArray(res?.details?.data)
+        ? res.details.data
+        : Array.isArray(res?.details)
+          ? res.details
+          : []
+
+    feedbackTemplateOptions.value = rawOptions.map((item: any) => ({
+      id: Number(item.id),
+      template_name: item.template_name || item.name || `模板-${item.id}`,
+      template_code: item.template_code || item.code || '',
+      status: item.status,
+    }))
+  } catch (error) {
+    console.error('获取工单模板下拉选项失败:', error)
+  } finally {
+    feedbackTemplateLoading.value = false
+  }
+}
+
 // 初始化派单规则数据
 const initDispatchRuleData = () => {
   dispatchRuleData.value = severityList.value.map((severity) => ({
@@ -362,12 +395,15 @@ const generateDispatchRule = (): string => {
     }
   })
   
-  const rule: any = { by_severity }
+  const rule: any = {}
+  if (Object.keys(by_severity).length > 0) {
+    rule.by_severity = by_severity
+  }
   if (defaultAssigneeId.value !== undefined) {
     rule.default_assignee_id = defaultAssigneeId.value
   }
   
-  return JSON.stringify(rule)
+  return Object.keys(rule).length > 0 ? JSON.stringify(rule) : ''
 }
 
 // 加载策略详情
@@ -387,7 +423,7 @@ const loadPolicyDetail = async () => {
       formData.labels = policy.labels || ''
       formData.template_id = policy.template_id
       formData.auto_create_ticket = policy.auto_create_ticket || false
-      formData.feedback_template_id = policy.feedback_template_id || 0
+      formData.feedback_template_id = policy.feedback_template_id ?? undefined
       formData.dispatch_rule = policy.dispatch_rule || ''
       
       // 解析派单规则
@@ -408,7 +444,7 @@ const resetForm = () => {
   formData.labels = ''
   formData.template_id = undefined
   formData.auto_create_ticket = false
-  formData.feedback_template_id = 0
+  formData.feedback_template_id = undefined
   formData.dispatch_rule = ''
   policyName.value = ''
   defaultAssigneeId.value = undefined
@@ -436,19 +472,27 @@ const handleSubmit = async () => {
   try {
     // 生成派单规则
     formData.dispatch_rule = generateDispatchRule()
-    
-    const data = { ...formData }
-    
-    // 编辑模式
-    if (isEdit.value && props.policyId) {
-      await updatePolicy({ id: props.policyId, ...data })
-      Message.success('策略更新成功')
-    } else {
-      // 新建模式
-      await createPolicy(data)
-      Message.success('策略创建成功')
+
+    const data = {
+      name: formData.name,
+      description: formData.description || undefined,
+      enabled: !!formData.enabled,
+      priority: formData.priority ?? undefined,
+      labels: formData.labels || undefined,
+      template_id: formData.template_id ?? undefined,
+      auto_create_ticket: !!formData.auto_create_ticket,
+      feedback_template_id: formData.feedback_template_id ?? 0,
+      dispatch_rule: formData.dispatch_rule || undefined,
     }
     
+    if (!props.policyId) {
+      Message.error('缺少策略ID，无法编辑')
+      return
+    }
+
+    await updatePolicy({ id: props.policyId, ...data })
+    Message.success('策略更新成功')
+    
     emit('success')
     handleCancel()
   } catch (error: any) {
@@ -462,19 +506,30 @@ const handleSubmit = async () => {
 // 监听 visible 变化
 watch(() => props.visible, (visible) => {
   if (visible) {
-    if (isEdit.value) {
+    if (props.policyId) {
       loadPolicyDetail()
     } else {
-      resetForm()
+      Message.error('缺少策略ID，无法打开编辑弹窗')
+      emit('update:visible', false)
     }
   } else {
     resetForm()
   }
 })
 
+watch(
+  () => formData.auto_create_ticket,
+  (enabled) => {
+    if (!enabled) {
+      formData.feedback_template_id = undefined
+    }
+  }
+)
+
 // 初始化
 loadTemplateOptions()
 loadSeverityList()
+loadFeedbackTemplateOptions()
 initDispatchRuleData()
 </script>
 
@@ -483,3 +538,9 @@ export default {
   name: 'PolicyFormDialog',
 }
 </script>
+
+<style scoped lang="less">
+.dispatch-table {
+  width: 100%;
+}
+</style>
diff --git a/src/views/ops/pages/alert/setting/index.vue b/src/views/ops/pages/alert/setting/index.vue
index 27763a2..56dbb88 100644
--- a/src/views/ops/pages/alert/setting/index.vue
+++ b/src/views/ops/pages/alert/setting/index.vue
@@ -91,23 +91,29 @@
         </a-space>
       </template>
       
-      <!-- 额外操作按钮 -->
-      <template #extra>
+      <!-- 工具栏左侧按钮 -->
+      <template #toolbar-left>
         <a-button type="primary" @click="handleCreate">
           <template #icon>
             <icon-plus />
           </template>
-          新建告警策略
+          新建策略
         </a-button>
       </template>
     </search-table>
     
-    <!-- 新建/编辑策略弹窗 -->
+    <!-- 编辑策略弹窗 -->
     <policy-form-dialog
       v-model:visible="policyFormVisible"
       :policy-id="currentPolicyId"
       @success="handlePolicyFormSuccess"
     />
+
+    <!-- 新建策略弹窗 -->
+    <policy-create-dialog
+      v-model:visible="createPolicyVisible"
+      @success="handlePolicyFormSuccess"
+    />
     
     <!-- 规则管理弹窗 -->
     <rule-manage-dialog
@@ -121,7 +127,7 @@
 
 <script lang="ts" setup>
 import { ref, reactive, computed, onMounted } from 'vue'
-import { Message, Modal } from '@arco-design/web-vue'
+import { Message } from '@arco-design/web-vue'
 import { IconPlus } from '@arco-design/web-vue/es/icon'
 import type { FormItem } from '@/components/search-form/types'
 import SearchTable from '@/components/search-table/index.vue'
@@ -133,6 +139,7 @@ import {
   updatePolicy,
 } from '@/api/ops/alertPolicy'
 import PolicyFormDialog from './components/PolicyFormDialog.vue'
+import PolicyCreateDialog from './components/PolicyCreateDialog.vue'
 import RuleManageDialog from './components/RuleManageDialog.vue'
 
 // 状态管理
@@ -163,6 +170,7 @@ const currentPolicyName = ref('')
 
 // 弹窗可见性
 const policyFormVisible = ref(false)
+const createPolicyVisible = ref(false)
 const ruleManageVisible = ref(false)
 
 // 获取策略列表
@@ -174,24 +182,26 @@ const fetchPolicyData = async () => {
       page: pagination.current,
       page_size: pagination.pageSize,
       keyword: formModel.value.keyword || undefined,
-      order_by: 'created_at',
-      order: 'desc',
     }
 
     // 处理启用状态筛选
     if (formModel.value.enabled && formModel.value.enabled !== 'all') {
-      params.enabled = formModel.value.enabled
+      params.enabled = formModel.value.enabled === 'true'
     }
 
     // 处理优先级筛选
-    if (formModel.value.priority) {
-      params.priority = [formModel.value.priority]
+    if (formModel.value.priority !== undefined && formModel.value.priority !== null) {
+      params.priority = Number(formModel.value.priority)
     }
 
     const res = await fetchPolicyList(params)
-    
-    tableData.value = res.details?.data || []
-    pagination.total = res.details?.total || 0
+
+    // 优先适配分页层字段：total/page/page_size/data，并兼容历史返回结构
+    const pageData = res?.data?.data ?? res?.details?.data ?? res?.data ?? []
+    const pageTotal = res?.data?.total ?? res?.details?.total ?? res?.total ?? 0
+
+    tableData.value = Array.isArray(pageData) ? pageData : []
+    pagination.total = Number(pageTotal) || 0
   } catch (error) {
     console.error('获取告警策略列表失败:', error)
     Message.error('获取告警策略列表失败')
@@ -255,8 +265,7 @@ const handleRefresh = () => {
 
 // 新建策略
 const handleCreate = () => {
-  currentPolicyId.value = undefined
-  policyFormVisible.value = true
+  createPolicyVisible.value = true
 }
 
 // 编辑策略